View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001141 | T99X171.00 SKB Eagle_Vendor_Issue | General | public | 2021-02-08 11:30 | 2021-12-23 16:27 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (Amlogic) Mega Wu | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Summary | 0001141: The SMART3 STB has seen audio silence since Bluetooth connection/disconnect. | ||||
| Description | Hi Kerwin During SKB manager test, he checked audio silence after Bluetooth connection/disconnect from STB. Please check it. [issue description] 1) Power On > Bluetooth Speaker Connection > No sound output to Bluetooth Speaker from existing paired Bluetooth Speaker 2) Bluetooth speaker power off > Bluetooth speaker off > TV speaker no sound output, volume bar in Bluetooth mode [Log] - "/vendor/bin/hw/android.hardware.audio@2.0-service-droidlogic" crash issue is occurred ============================================================================ .. 02-06 18:32:06.963 11013 11013 F DEBUG : ABI: 'arm' 02-06 18:32:06.964 11013 11013 F DEBUG : Timestamp: 2021-02-06 18:32:06+0900 02-06 18:32:06.964 11013 11013 F DEBUG : pid: 3467, tid: 3565, name: HwBinder:3467_2 >>> /vendor/bin/hw/android.hardware.audio@2.0-service-droidlogic <<< 02-06 18:32:06.964 11013 11013 F DEBUG : uid: 1041 02-06 18:32:06.964 11013 11013 F DEBUG : signal 6 (SIGABRT), code -1 (SI_QUEUE), fault addr -------- 02-06 18:32:06.964 11013 11013 F DEBUG : Abort message: 'decStrong() called on 0xeed05bd0 too many times' .. ============================================================================= - Audio Out Port has not changed normally since then Please check attached log and picture , please analyze the log. SKB has an important interest in this issue. It's important whether it's our issue or not. what is the cause of this issue? The ALT QA team tested it, but it can't be reproduced. Please check it quickly. Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) SY Yoon , (Amlogic) Matt Jheng , |
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Hi Mr. YK Jung, Could you ask SKB to check this issue on latest version ? From the log, STB is still running '15.522.49;. I see there are some fixes from SPtek. Thanks ! |
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Hi Kerwin Like you said, This FW is version v15.522.49, and since then, SPTek has made some modifications. but SPTeK says that the modification is not related to this issue. Could this happen because this issue is a crash? Thanks! YK.Jung |
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Hi Mr. YK Jung, Is it possible to know when SKB manager start to capture the log ? Please help to collect more information to analyze the log. Thank ! |
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Hi Kerwin I'll contact you again when the log is updated one more time. From the backtrace, it seems to be an Amlogic issue rather than an FNX issue. Anyway, I will contact you when the log is updated. Thank you!! YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-02-08 11:30 | (ALTech) Younkwang Jung | New Issue | |
| 2021-02-08 11:30 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-02-08 11:30 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-02-08 11:30 | (ALTech) Younkwang Jung | File Added: image.png | |
| 2021-02-08 11:30 | (ALTech) Younkwang Jung | File Added: smart3_bluetooth_mute_audio.txt.zip | |
| 2021-02-08 12:21 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-02-08 14:10 | (SW) Kerwin Chen | File Added: BTF_framework_base.png | |
| 2021-02-08 14:10 | (SW) Kerwin Chen | Note Added: 0006048 | |
| 2021-02-08 15:01 | (ALTech) Younkwang Jung | Note Added: 0006049 | |
| 2021-02-08 17:22 | (SW) Kerwin Chen | Note Added: 0006052 | |
| 2021-02-08 19:24 | (ALTech) Younkwang Jung | Note Added: 0006059 | |
| 2021-02-08 19:37 | (SW) Jacky Chiang | Project | T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue |
| 2021-02-08 19:37 | (SW) Jacky Chiang | Category | SW => General |
| 2021-02-08 19:38 | (SW) Jacky Chiang | Assigned To | (SW) Kerwin Chen => (Amlogic) Mega Wu |
| 2021-02-08 19:38 | (SW) Jacky Chiang | Issue Monitored: (Amlogic) Shawn Wu | |
| 2021-02-08 19:38 | (SW) Jacky Chiang | Issue Monitored: (Amlogic) Matt Jheng | |
| 2021-12-23 16:27 | (SW) Jacky Chiang | Status | assigned => closed |
| 2021-12-23 16:27 | (SW) Jacky Chiang | Resolution | open => fixed |
